Frequently Asked Questions
Everything you need to know about your MOOLK shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the country. Express options are available at checkout if you need your new wardrobe pieces sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a refund or store credit.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
Do you ship internationally?
Yes, MOOLK ships to most countries worldwide. Shipping costs and delivery timelines will be calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How should I care for my MOOLK garments?
To ensure longevity, we recommend washing most items in cold water on a gentle cycle and laying them flat to dry. Specific care instructions are located on the internal garment tag.