Returns & Exchanges
At MOOLK, we want you to love every piece you wear, which is why we offer a flexible 30-day return policy for store credit or full refunds on all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags attached to be eligible for processing.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging or a secure mailer, ensuring the packing slip is included inside the parcel.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your store credit or refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing